What support does VendorBrief include?

Support covers download or access issues, missing or corrupted files, and clarifying which included file contains a template.

What does the VendorBrief Growth Stack license allow?

The Growth Stack license allows up to five internal users for one company, agency, consultancy, or studio, with edited copies shareable as part of buyer, client, vendor, advisor, or counsel review.

Are refunds automatic?

Refunds are reviewed case by case through the marketplace checkout and are not automatic for downloaded digital templates or expectations outside the stated template scope.

Buyer confidence

Support, refunds, and license.

Clear boundaries for VendorBrief digital template downloads before a buyer opens the $299 Growth Stack checkout.

Primary paid download $299

VendorBrief Growth Stack: passive ZIP delivery through Gumroad or Payhip after checkout is live.

The marketplace receipt should show the support route, refund handling, and download access. Use this page to check the public scope before purchase.

What support covers

Download or access issues after a real marketplace purchase.
Missing or corrupted files that cannot be opened from the customer ZIP.
Clarifying which included file contains a specific template.

Support is handled asynchronously through the Gumroad or Payhip purchase/support route shown on the buyer receipt. No calls or meetings are included.

What support does not cover

Support is not legal advice, privacy review, procurement advice, cybersecurity advice, compliance advice, contract review, or implementation advice.
Custom rewriting, custom policy drafting, buyer-portal completion, security review, or sales consulting.
Support does not include response-time promises, buyer approval, procurement approval, security outcomes, revenue outcomes, or pilot-conversion outcomes.

Refund review

Because these are digital downloads, refunds are reviewed case by case through the marketplace checkout.

Refunds may be considered when

A file is corrupted or missing and cannot be fixed, the buyer accidentally purchased the wrong VendorBrief product and contacts support promptly, or the product page materially misrepresented the included files.

Refunds are not automatic when

The buyer downloaded and used the templates, expected custom advisory work, or expected legal, procurement, cybersecurity, compliance, certification, buyer-approval, revenue, or pilot-conversion outcomes.

Growth Stack license summary

The $299 VendorBrief Growth Stack uses a team-license style scope for one company, agency, consultancy, or studio.

Up to five internal users may use the included templates for the licensed buyer's own operations.
Agencies, consultancies, and studios may adapt templates for client-facing work prepared by the licensed team.
Edited copies may be shared with clients, prospects, vendors, advisors, or counsel as part of delivery or review.
The original templates may not be resold as standalone files, published in a public library, listed in a marketplace, or given away as a template pack.

Before sending anything externally

review every statement against actual practices, contracts, laws, customer commitments, and risk tolerance.
Mark uncertain claims as review-needed instead of making them sound final.
Use qualified legal, privacy, security, procurement, compliance, or contract review when the buyer request depends on obligations, evidence, regulated data, or risk.

Check fit before checkout

Inspect the preview, check buying fit, and read the scope limits before using the paid checkout after it opens.

Preview VendorBrief Growth Stack - $299 Inspect Growth Stack preview Check buying fit Read FAQ

Scope limit

VendorBrief products are documentation and project-management templates. They are not legal advice, privacy advice, procurement advice, financial advice, cybersecurity advice, sales advice, contract advice, SOC 2 certification, audit readiness, HIPAA compliance, GDPR compliance, employment advice, or a guarantee of security, buyer approval, procurement approval, pilot conversion, revenue, profit, savings, or timeline reduction.